Instead of returning items, you can contact us for a full refund. Why? Returns run counter to our emphasis on sustainability: every return has a carbon footprint. So just tell us what went wrong, send along a picture, and we'll give you your money back, minus any shipping costs. Then, if unused, you can donate the product to a local charity, or recycle it.
For any refund questions, please contact us at firstname.lastname@example.org